Legal & privacy

Privacy and Data Protection Policy

The sole proprietorship ZENKON, committed to individuals' rights, particularly with regard to automated processing, and in the interest of transparency with its customers, has established this policy to present the data processing carried out, its purposes, as well as the means allowing the individuals concerned to exercise their rights.

For any additional information on personal data protection, you can visit the website of the CNIL.

Article 1 — Legal Notices

1.1 Website

ZENKON.FR

1.2 Publisher

1.3 Hosting Provider

ZENKON.FR is hosted by Shopify Inc., whose registered office is located at 126 York St., ON K1N 5T5, Ottawa, Canada.

Article 2 — Website Access

Access to the website and its use are reserved for strictly personal use. You agree not to use this website or the information or data contained therein for commercial, political, or advertising purposes, nor for any form of commercial solicitation, including the sending of unsolicited electronic communications.

Article 3 — Website Content

All trademarks, photographs, texts, commentary, illustrations, images animated or otherwise, video sequences, sounds, as well as computer applications used to operate this website and, more generally, all elements reproduced or used on the website are protected by applicable intellectual property laws.

They are the sole property of the publisher or its partners. Any reproduction, representation, use, or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the publisher's prior written consent, is strictly prohibited.

The publisher's failure to initiate proceedings upon becoming aware of such unauthorized use shall not constitute acceptance of such use nor a waiver of the right to take legal action.

Article 4 — Website Management

For the proper management of the website, the publisher may, in particular:

• •
  suspend, interrupt, or limit access to all or part of the website;
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  reserve access to the website, or certain parts of the website, to a specific category of internet users;
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  remove any information likely to disrupt its operation or that contravenes national or international laws;
• •
  suspend the website to perform updates.

Article 5 — Liabilities

The publisher shall not be held liable in the event of a failure, malfunction, difficulty, or interruption of operation preventing access to the website or any of its features.

The equipment you use to connect to the website is entirely your responsibility. You must take all appropriate measures to protect your equipment and your own data, particularly against internet-based attacks.

The publisher shall not, in particular, be held liable for:

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  the use of the website or any service accessible via the internet;
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  the user's failure to comply with these general terms and conditions.

The publisher is not responsible for any damage caused to the user, third parties or their equipment due to the connection to or use of the website.

If the publisher becomes subject to amicable or judicial proceedings due to your use of the website, it may seek recourse against you to obtain compensation for damages, sums, penalties, and costs that may arise from such proceedings.

Article 6 — Hyperlinks

Users are permitted by the publisher to place hyperlinks to all or part of the website. However, any link must be removed upon simple request by the publisher.

Any information accessible via a link to another website is not published by the publisher. The publisher has no rights over the content present on the websites concerned.

Article 7 — Data Collection and Protection

Your data is collected by the sole proprietorship ZENKON.

Personal data refers to any information concerning an identified or identifiable natural person. A person is considered identifiable when they can be identified directly or indirectly, notably by reference to a name, identification number, or one or more specific elements relating to their identity.

The personal information collected on the website is primarily used for managing user relations and, where applicable, for processing orders.

Data likely to be collected

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  first and last name;
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  address;
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  email address;
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  phone number;
• •
  financial data related to the payment for products and services offered on the platform.

Article 8 — Your rights regarding your data

In accordance with the regulations applicable to personal data, users have, among others, the following rights:

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  Right of access: to obtain communication of the personal data relating to them.
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  Right of rectification: to request the correction of inaccurate data or its update.
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  Right to erasure: to request the deletion of their data, in accordance with applicable legislation.
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  Right to restriction: to request the restriction of processing of data in the cases provided for by the GDPR.
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  Right of objection: to object to the processing of their data under the conditions provided for by the GDPR.
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  Right to data portability: to request the provision of the data they have provided in order to be able to transmit it to another platform.

Proof of identity may be requested to verify the identity of the requester. The response is sent within one month following receipt of the request. This period may be extended by two months when the complexity or the number of requests justifies it.

Persons who wish to do so may also arrange the fate of their data after their death.

For more information or to file a complaint, you can visit the website of the CNIL.

Article 9 — Use of data

The personal data collected from users is intended to make the platform's services available, to improve them, and to maintain a secure environment.

The data may, among other things, be used for:

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  access to and use of the platform;
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  management and optimization of its operation;
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  implementation of user support;
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  verification, identification, and authentication of the data transmitted;
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  personalization of services, including the display of advertisements based on browsing history and user preferences;
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  prevention and detection of fraud and malware;
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  management of security incidents;
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  management of any disputes with users;
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  sending commercial and advertising information according to user preferences;
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  organization of the terms of use of payment services.

Article 10 — Data Retention

The platform retains your data for the period necessary to provide its services or support.

Certain information may also be retained when it is reasonably necessary or required to comply with legal or regulatory obligations, settle disputes, prevent fraud and abuse, or enforce applicable terms and conditions.

Article 11 — Sharing Personal Data with Third Parties

Personal data may be shared with third-party companies in the following cases:

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  when the user uses payment services and the platform works with banking or financial institutions;
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  when the user publishes information accessible to the public in comment sections;
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  when the user authorizes a third-party website to access their data;
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  when the platform uses service providers to provide user support, advertising, or payment services;
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  when the law requires the transmission of certain data to respond to claims or comply with administrative or judicial procedures.

Article 12 — Commercial Offers

You may receive commercial offers from ZENKON.

If you no longer wish to receive these communications, you can contact us at: info@zenkon.fr.

Your data may also be used by the publisher's partners for direct marketing purposes under the conditions provided for by applicable regulations.

If you wish to object to this use, contact us at: info@zenkon.fr.

If, while browsing the website, you access personal data, you must refrain from any unauthorized collection or use, as well as any act likely to infringe on the privacy or reputation of individuals.

Article 13 — Cookies

What is a cookie?

A cookie or tracker is an electronic file placed on a terminal (computer, tablet, smartphone, etc.) that can be read when viewing a website or using a digital service.

For more information: Cookies and trackers — CNIL .

The website may automatically collect certain standard information in order to analyze traffic volume and configuration, improve website design, and provide better service.

Cookies from ZENKON or third-party companies may be placed on your terminal with your consent.

Cookies mentioned on the website

Users have the option to manage or disable cookies in accordance with the options provided on the site.

Article 14 — Product photographs and representation

The photographs accompanying the product descriptions are not contractual and do not bind the publisher.

Article 15 — Governing law

These terms of use for the site are governed by French law and subject to the jurisdiction of the courts of the publisher's registered office, unless a specific jurisdiction is assigned by applicable legislation or regulation.

Article 16 — Contact us

For any questions regarding the products presented on the site or the site itself, you can contact us at: