Our delivery methods and their rates:
Orders placed before 12:00 noon are generally shipped the same day. Otherwise, they are shipped on the next business day.
Express delivery before 10:00 a.m. may also be available. Please contact us in advance.
For Chronopost shipments, the order must be placed before 12:00 noon.
Excluding the United Kingdom.
International express shipping, with an estimated delivery time of approximately 2 days, may be available upon request. Contact us in advance at info@zenkon.fr.
Important: ZENKON cannot be held responsible for delivery delays due, among other things, to postal service strikes, transport strikes, or any other exceptional disruption outside the company's control occurring during the transit of the package.
After receiving and inspecting the returned item, we will inform you by email whether your refund request has been accepted or rejected.
If your request is accepted, the refund will be processed and automatically credited to your original payment method.
If you have not yet received your refund, first check your bank account.
Then contact your credit card issuer and your bank, as processing time may be required before the refund officially appears in your account.
If you have carried out these checks and still have not received your refund, contact us at: info@zenkon.fr.
ZENKON.FR - Lentilles SFX & Cosplay 